Before you email
Include your iPhone or iPad model, system version, app version, and brief steps that led to the issue.
As Told support
Help without handing over your family archive.
Start with the device and app details that help us understand the issue while keeping private family content out of support email.
Keep stories private
Please do not send private family stories, photos, voice recordings, or exports.
What the link opens
The email link opens your email app with only an As Told support subject. Nothing is sent or attached automatically.
What support can access
As Told support cannot open your on-device family archive through this website or support email.
Still need help?
Email support@madebykal.com for help with As Told.
Please keep the description focused on what happened rather than the private content of a story.